How to Cancel the RAMs App Subscription

Modified on Mon, 25 Apr, 2022 at 1:54 PM

If you would like to cancel your account, head to the My profile section.

 

Select the drop-down arrow next to the Username at the top right-hand side of the screen and select "My Profile".

 

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The accounts personal details will now display, as well as the company logo. To cancel the subscription, select the “Change Package” button just below the logo. 

 

 

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The different packages available will be displayed. To cancel, select the “Cancel” button just below the subscribed plan. 

 

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A pop-up notification will appear on the screen to confirm that you would like to cancel. To complete the cancellation select “Yes”, or to stay subscribed, select “No”. 

 

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Once you have confirmed that you would like to cancel your account, a notification will appear on the screen confirming the date that your payment cycle will end.

 

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You can continue to use RAMs App based on your plan until the end of the billing cycle.


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